Which platforms does DeskHybrid run on?
DeskHybrid runs as a web app and as native Android and iOS apps, with the same booking rules on every platform. The mobile apps support Face ID or fingerprint sign-in after the first login.
FAQ
DeskHybrid FAQ
The questions workplace, HR, and IT teams ask most often when evaluating DeskHybrid, a desk-sharing specialist for hybrid offices. Where a setting is configurable, we say so rather than quoting a default.
Does DeskHybrid support SSO?
Yes. DeskHybrid supports single sign-on with Microsoft Entra ID (Azure AD). With just-in-time account creation enabled, employees from approved email domains get an account the first time they sign in. When SSO is configured it is the primary sign-in option, SSO accounts have no separate password, and display names come from the workspace.
Do employees need to share their live location?
No. DeskHybrid does not track location continuously. If an administrator enables location-checked QR check-in, the phone's position is compared with the floor's location once, at the moment of scanning, to confirm the employee is on site.
Which languages does DeskHybrid support?
The interface is available in English and Turkish. On a first visit it follows the browser language, and each person's choice is saved to their profile so it follows them across devices.
How should teams validate policy changes?
Give every change a target outcome, a review date, and a threshold for reverting it. Change one setting at a time so the effect on check-ins and no-shows is easy to read.
Coverage
What the answers are designed to clarify
About these answers
The questions workplace, HR, and IT teams ask most often when evaluating DeskHybrid, a desk-sharing specialist for hybrid offices. Where a setting is configurable, we say so rather than quoting a default.
Pricing & Licensing
How is DeskHybrid priced?:
DeskHybrid is billed per user, and the subscription quantity follows the number of billable users in your workspace rather than a figure you have to estimate up front. For current plans and trial details, see `/pricing`.
Do we need long-term contracts to start?:
Most teams begin with a single office or pilot group and expand once the booking rules are working. If your procurement process needs specific terms, raise it through `/contact` before rollout.
Booking Rules & Policy
Can policies differ by office or team?:
Booking rules -- booking window, minimum and maximum booking length, check-in window, and automatic release -- are set once for the whole workspace, so everyone works to the same rules. Team differences are handled on the floor plan: administrators can reserve desks for a specific team, and only members of that team can book them. Each location keeps its own timezone, so booking times stay correct across regions.
Can two people end up with the same desk?:
No. Overlapping bookings for the same desk are rejected by the database itself, so even if two people pick the same desk at the same moment, only one booking is confirmed and the other person is told the desk has just been taken. Each person can also hold only one desk per day.
Check-in & No-shows
How does DeskHybrid handle desk no-shows?:
When the check-in window opens, the employee gets a notification. If the booking is not confirmed within the configured release delay, it is marked as a no-show, the employee is notified, and the desk returns to the pool. Administrators can switch automatic release off while a rollout settles in.
How do employees check in?:
From the desk dialog on the booking map, or by scanning the QR code on the desk with the Android or iOS app. If someone books after the check-in window has opened, the mobile apps offer check-in immediately. Administrators can require QR check-in, so a booking is only confirmed by scanning the desk's code, and can print QR labels for a whole floor in one batch.
What if someone forgets to check in?:
The booking is released after the configured delay and appears in the no-show report, which lists no-shows by person for the week, the month, or all time.
Analytics & Reporting
What metrics should we monitor first?:
Start with today's occupancy, weekly and monthly attendance from checked-in bookings, and the no-show report. Occupancy counts active desks only, so desks taken out of service do not distort it.
Can we compare planned bookings with verified occupancy?:
Yes. Attendance figures are built from checked-in bookings, so they can be set against bookings made for the same period. The gap shows where rules need attention.
Rollout & Security
How long does a typical rollout take?:
A focused rollout usually starts with one office or pilot group and expands floor by floor. The timeline depends mostly on decision ownership and communication rather than setup.
Where can I review security controls?:
Security and access controls are summarized on `/security`. Feature-level detail is on `/features/hybrid-work-policy-engine`, `/features/qr-desk-booking`, and `/features/sso`.
How should teams prepare before rollout?:
Agree who owns the booking rules, how exceptions are approved, and how the launch will be communicated. Decide on sign-in and check-in requirements before inviting employees, so the first experience is the final one.
What creates the most avoidable friction?:
Unclear rules, missing QR labels on launch day, and changing several settings at once.